Your privacy is important to us. It is Pest Masters’ policy to respect your privacy regarding any information we may collect from you across our website, https://pestmastersmi.com, and other sites we own and operate. 

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. 

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. 

We don’t share any personally identifying information publicly or with third-parties, except when required to by law. 

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. 

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Our website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses “cookies” which are text files that are stored in your browser and which enable an analysis to be carried out on your use of the website. The information about your visit to the website recorded by the cookie (including your IP address) is sent to a Google server in the USA. The anonymizing function “_anonymizeIp()” is used for the IP address on the website so that the IP address is stored and processed by Google only in an abbreviated form using the last 8 digits. Google will use the information recorded to evaluate your visit to the website, to compile reports about your browsing activity for the website administrators and to provide other services associated with the use of the website and the internet. Google will also share this information with third parties as necessary if this is prescribed by law or where third parties process this data on Google’s behalf. Google will never link your IP address with other Google data. You can prevent the installation of cookies by changing the settings in your browser. Data recording and storage by Google Analytics in general can be prevented at any time using a browser extension available at tools.google.com/dlpage/gaoptout, which will remain effective for the future. By using this website you declare your agreement to Google processing data obtained about you in the manner described above and for the purpose specified. If you would not like information about your visit to this website to be sent to Google Analytics, you can download an extension for your internet browser here tools.google.com/dlpage/gaoptout. 

THIRD PARTY PROVIDERS’ COOKIES IN GENERAL

We work with advertising partners who help us to improve our internet presence and your experience of our website. Therefore, during your visit to our website, the cookies of partner companies are also stored on your hard drive. These include both temporary and permanent cookies (with a life of between 14 days and 10 years) that are automatically deleted after the prescribed period. Our partner companies’ cookies also do not contain any personal data. Data is only recorded under a user ID pseudonym. For example, this may be data about the products you have viewed, whether you have bought anything, which products you searched for, etc. This pseudonym data is never combined with your personal details. The sole purpose of this data is to enable our website partners to direct advertising at you which is likely to be of genuine interest to you. 

EMAIL POLICY

We collect the e-mail addresses of those who communicate with us via e-mail and those who voluntarily include their e-mail addresses when ordering online. We may also collect your e-mail address if you provide it in the process of completing survey information or registering for online contests. We can’t obtain your e-mail address unless you voluntarily provide it to us, or we obtain it from a service company that has confirmed your willingness to distribute it. Other than the exceptions noted above, we will not sell, share or otherwise distribute your e-mail address. Any e-mail address supplied directly to us with respect to online orders, catalog requests, and requests for other information will remain in the sole possession of Pest Masters. If you do not want to receive promotional e-mail from us in the future, please let us know by contacting us by email or by calling us and telling us that you do not want to receive promotional e-mail from us. Supplied e-mail addresses on our customer registration form will be used for order confirmation and alerts relating to an order. If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact us by email or by calling us. 

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. 

This policy is effective as of 2 May 2019.