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Pest Masters Reviews

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Real Reviews,

REAL Clients

We have built a reputation for excellence with the thousands of satisfied Pest Masters customers we’ve helped over our 30-year history.

Our mission is, and always will be, to provide reliable and superior pest control services at a fair price. That’s why we’re the pest control provider of choice in Novi, Oakland County, and throughout Southeastern, Michigan.

Read a small sampling of the Pest Masters reviews we’ve received from our clients below!

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Posted on Google Google
Diane M profile picture
Diane M
September 3, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been using Pest masters for years and they always provide great service and solve any Pest issues that we have. Thank you!! Excellent service and great employees!
Posted on Google Google
Rich Shymanovitz profile picture
Rich Shymanovitz
September 2, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Outstanding Service Tech - Thank you Joseph for the explanation of the application process
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Paul Resetar profile picture
Paul Resetar
August 27, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very helpful glad I called
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Shawn Disbrow profile picture
Shawn Disbrow
August 24, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service from start to finish! Our technician, William provided excellent customer service, clearly communicated everything since we were home when he arrived, and was extremely thorough when it came to the safety of our pets. He let us know when he arrived and when he finished, and made sure we knew we could reach out anytime if we ever had an issue—they stand behind their services and will come back out as needed. They are truly fantastic, and it’s clear they have some of the best employees! Highly recommend!
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Gabrielle A. profile picture
Gabrielle A.
August 20, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great company - came out and got rid of our ant problem very quickly.
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Gary MacDonald profile picture
Gary MacDonald
August 18, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Perfect service. Resolve could not have been quicker and staff could not have been more concerned or polite. Full marks.
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Linda Breakie profile picture
Linda Breakie
August 8, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have used Pest Masters for 20+ years. They are a great local company to work with. There has not been any pest problems that they could not handle. Use Local!
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rixx sizzles profile picture
rixx sizzles
August 6, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Joe came by with urgency due to our situation wasps in our 3 year old sons room. He was professional, personable, and an all around wasp slayer. Although I hope not to experience this issue in the future but this company will get my business going forward.
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Edie Raleigh profile picture
Edie Raleigh
July 28, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Efficient, always responsive to my call. Very knowledgeable and does the job well. Very kind to my little dog, too! Pay for the year for ant & spider extermination. They come out twice a year and will come for any other pest at no extra charge. I also have the mosquito treatment monthly and it is great! That is an extra charge. Love them!
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Michelle Wisniewski profile picture
Michelle Wisniewski
July 15, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have used this company several times for isolated issues. My recent call was answered by Tom. When I explained why I was calling he took the time to explain how I could very easily deal with the issue on my own with readily available supplies. His advice left him without the paid service call. This company has always been quick, reliable and wonderful for customer support and this is a great example of their honesty. Amazing.
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Roni Ow profile picture
Roni Ow
July 15, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Pest Masters does a great job, always, haven’t had a mosquito bite in all the years we’ve been using them. Thank you
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Linda Hagopian profile picture
Linda Hagopian
July 10, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always thorough and very quick to respond to urgent requests.
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Shirley Dein profile picture
Shirley Dein
July 9, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The technician is friendly and knowledgeable. Good service but need a little more attention to my cement block shed as the wasps are rampant. Thank you.
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_ profile picture
_
July 9, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
David always does an awesome job and he's pleasant to work with.
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Patrick Williams profile picture
Patrick Williams
July 8, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Called Pest Masters about springtails, centipedes, and a few other bugs in our recently purchased home, and I can’t recommend Tom enough. Instead of immediately trying to sell me a pricey treatment plan, he spent real time on the phone walking me through what was actually going on: a moisture and landscaping issue, not something a spray would fix. He explained how old mulch against the foundation, humidity, and the recent hot weather were driving the activity, and gave me a clear, practical game plan (remove the old mulch, run the dehumidifier, seal things up) before spending a dollar. He was honest that at my low activity level, paying for pesticide service wasn’t worth it, and even pointed me toward unbiased university resources for more info. That kind of integrity is rare. If our situation ever escalates, Tom is the only person I’ll call. Genuinely knowledgeable, patient, and trustworthy.
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christine applebaum profile picture
christine applebaum
June 23, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable team. Talked with me about my ant issue and recommended a solution!
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Brett Smith profile picture
Brett Smith
June 12, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My five months pregnant wife called me cry Monday because of the amount of ants in our kitchen. We couldn't figure out where they were coming from or how they were getting in. Jake and his team came over same day with 2 hours notice, and 24 hours later we haven't had one ant in our kitchen yet. Jake is professional, and he takes care of his customers - no sales, gimmicks, or BS. I would highly recommend using them.
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Carolyn Curlew profile picture
Carolyn Curlew
June 10, 2026
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Thanks to Tom for helping me with my "in the house" chipmunk!! Cat brought it in a 8:30 am. and it finally went out at 7:30 pm. I left the doorwall open about 2 inches and the screen closed. Don't know where it was from 11:30 am. to that time but the cat was watching it climb the screen between the doors at 7:30 pm. I closed the door. I bridled the cat and my son let the chipmunk out. I will look at the cat's mouth before I let her in from now on. Thanks Tom for your advice and for listening and helping me.
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Katie Malicki profile picture
Katie Malicki
May 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Cannot thank the team at Pest Masters enough- after calling around to gain an understanding of our ant problem, and coming close to signing up for an entire service…Pest Masters called and walked me through the entire life cycle of my sweet ant-roommates. Tom was absolutely the best - coached me on what do TODAY and what to expect. Absolutely felt heard, educated and confident with his experience. The biggest thank you and will absolutely call them in the future!
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Cathleen Biggs profile picture
Cathleen Biggs
May 6, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tom was so kind to me and offered so much (free) advice. We found out we had bed bugs in our hotel room. Tom gave me step by step instructions on how to treat our vehicle and what to do when we get home so make sure we don't bring them inside. Very kind of him! If we have any needs in the future we'll be calling Pest Masters!
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Alexis Clock profile picture
Alexis Clock
April 24, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Used for years for various pest services and we always received quick, effective service and affordable prices. Wonderful staff!
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Matthew Van Ingen profile picture
Matthew Van Ingen
April 23, 2026
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I am very happy with the service from Pest Masters at our facility. Our technician is consistently friendly and highly efficient, getting the job done right without any hassle. The business owner, Jake Stepaniak, runs a top-notch operation. He strikes the perfect balance between genuine friendliness and true professionalism. On top of the great service, his pricing is very reasonable, which I truly appreciate. Whether it's for a general pest inspection or bug and insect extermination, we highly recommend Jake and his team!
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Christine Hunter profile picture
Christine Hunter
April 23, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thomas is the best! Always smiling and pleasant!
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Lynsey Mac profile picture
Lynsey Mac
November 28, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
David was very knowledgeable and professional. Pest Master is always honest and fair!!
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Sharon Giangrande profile picture
Sharon Giangrande
November 18, 2025
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We are very happy with the service from pest Masters at our facility. The technician is very friendly and efficient.
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John Mourtos profile picture
John Mourtos
October 23, 2025
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Thank you Nathan!!! I can’t even believe how lucky I got that Nathan happened to drive by my truck considering I ran out of gas…. It was almost midnight on a Friday and I was on my way home from Meijer and McDonald’s. I was in 8mile just west of meadowbrook road. Literally 1 mile from my house and my brand new truck runs out of gas. I was trying for almost 30mins to push it off the main road into a subdivision. There must have been 100 plus cars that drove by and nobody would stop to help. Then “thank God” Nathan drove by and immediately stopped and offered to help. We ended up getting in out of the road and safely parked. He was on his way home from a 15 hour work day and still helped me without even thinking of himself. We started talking and we’re both business owners lol so we had a lot to talk about while we were moving the truck. I told him I live a mile away and had groceries and things and before I could even ask for a ride home Nathan offered to drop me off. I was moved by this because I’m the same type of person that will always help someone in need and I thanked him over and over again. He wouldn’t except any money from me so I insisted he brings his parents and girlfriend to my restaurant tomorrow for breakfast. Which he did and that made my day cause I got to return I kind gesture to a man who deserves it! I couldn’t thank him enough and told his parents they raised a great real man! Nathan thank you again for everything! I truly mean it and I wish you nothing but the best. But a guy like you will only get the best because that’s just who you are… Thank You! Johnny Mourtos
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Pat Grawbarger profile picture
Pat Grawbarger
October 1, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great company.Wonderful to work with. Tom and Willie were so kind and helpful.
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Norm Hocson profile picture
Norm Hocson
September 11, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Joseph did a wonderful job, he was very pleasant, professional, thorough and efficient. Thank you!
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Veronica Cochran profile picture
Veronica Cochran
September 11, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely won't be calling anyone else again! Tom talked to me about what to do about the fleas I was seeing in my home and he didn't charge me anything! I appreciate SO much that he was not trying to sell me something I didn't need and answered ALL of my endless questions. Especially when I have 2 small kids and an infant in my house and would prefer not to fill my house full of pesticide sprays if I don't need it! So thankful!
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Nancy Powell profile picture
Nancy Powell
August 23, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Joe introduced himself and asked if there were any special issues we were having. Courteous and thorough! Thanks Joe!
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Scott Gronda profile picture
Scott Gronda
August 21, 2025
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Awesome, attention to detail!
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Matthew Blue profile picture
Matthew Blue
August 21, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team is always pleasant and helpful.
Posted on Google Google
Anne Carter profile picture
Anne Carter
August 11, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Pest Masters has been taking care of our house for years. They're the best! Highly recommend
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Paula Consiglio profile picture
Paula Consiglio
July 23, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I used them 15 years ago to remove a bee’s nest (a great job and price), but here’s today’s story! ⭐️⭐️⭐️⭐️⭐️ We have a few bug/bee issues going on at our house and, in a phone call, Tom of Pest Masters answered all of my questions. I’m sure he could’ve come out to investigate the issues and charge me to tell me the same things, but instead he was kind enough to put my mind at ease, explaining resolves for my issues and advising me what to do and NOT do going forward. Then, he had me set a reminder to call in September to set up a visit to address one of these concerns when the timing is right (and ONLY if I decide to spend the cash doing it). I won’t hesitate to make that appointment in September as needed. Kudos, Pest Masters! 🐞🐝
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Matt Nelson profile picture
Matt Nelson
July 18, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
very friendly and knowledgeable. thanks!
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Nancy Lewand profile picture
Nancy Lewand
July 17, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I called taskmasters after a visit to the dermatologist left me paranoid that I had transferred bedbugs from a hotel to my home. Tom was amazing! He stayed on the phone with me for 20 minutes - asking so many questions and being actually more thorough and detailed than my dermatologist! Not only did he calm my nerves and paranoia, he gave me tips on how to check for bedbugs which totally worked. Tom, please don’t take me this the wrong way because I hope I don’t ever have to call you with pest concerns 😃 But if I ever do have a situation, you will be my first call! I highly recommend Tom and his pest masters company to anyone that has questions, concerns, or need service!
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Chris Mathews profile picture
Chris Mathews
July 7, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
David always listens carefully and treats for the problem at hand. He's good at searching for the source and making sure he's using the correct product.
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Bonnie Yates profile picture
Bonnie Yates
June 27, 2025
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Ecoshield Pest is always prompt, easy to change appointments, very respectful of property and pets. Rodrick was the representative that came in June and as always did a wonderful job. I would recommend them highly!
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Kevin McCaffery profile picture
Kevin McCaffery
June 25, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Dave with Pestmasters was very thorough and explained exactly the treatment he was applying. Very good service and price.
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Jessica Starrak profile picture
Jessica Starrak
June 25, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We appreciate Pest Master’s expertise. We have used them for years and have found they are always friendly, professional and knowledgeable.
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Lynne Lane profile picture
Lynne Lane
June 3, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
William came today from Pest Masters and has had a good start getting rid of ants on and off our property. He was a very nice person to talk to, and I love Pest Masters. Have used them for years.
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Ann Cullen profile picture
Ann Cullen
April 2, 2025
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Fast, professional and even had a few funny riddles that made me laugh. Thanks Dave!!
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Linda Ferrell profile picture
Linda Ferrell
March 10, 2025
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What a pleasure to have a technician come to my home with such a pleasant attitude. David was very knowledgeable and respectful, which I completely appreciate. Thank you!
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Debbie Stevens profile picture
Debbie Stevens
February 7, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Spoke with Thom this morning for over 15 minutes about an issue I was having. He was very informative, patient, answered all my questions and provided some suggestions even though I am not using his services at this time. Appeared very knowledgeable about the problem to the point of how structure affected the treatment recommended. Upfront about pricing. Seemed like the kind of person zi'd want to do business with.
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Josh Vey profile picture
Josh Vey
October 17, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very nice, helpful, and fair. I highly recommend Pest Masters, they helped me with a yellow jacket infestation in my home
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Raymond Betham profile picture
Raymond Betham
October 16, 2024
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The technician William arrived on time and was very efficient. He also explained what he observed and what the treatment would be. He was very courteous and thorough including check adjacent trees for carpenter ants. I highly recommend this company.
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Darlene Chilcutt profile picture
Darlene Chilcutt
October 12, 2024
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Excellent job! Dave was very respectful in regards to moving all my plants, fall decorations and outside rugs away from the house. Thank you for the fast service.
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David Marton profile picture
David Marton
September 26, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Douglas was very friendly and asked how everything was going with any pesty pest. I told him that everything was going well. I observed him doing the spraying and he appeared to be doing a very good job.
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Derrick McDonald profile picture
Derrick McDonald
July 3, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I spoke with Tom based on a reference given. I was having a real problem with carpenter ants in a tree. Tom suggested that given the situation I should purchase Terro Bait for the ants. I am glad to say it has been a little more than a week and my ant problem is 98% gone. I expect it will be completely gone soon Thanks Tom
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Catherine Smith profile picture
Catherine Smith
June 28, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I contacted Pestmasters about a fruit fly issue and they told me to put all fruit in the fridge and the problem would take care of itself. Other companies wanted to come and spray. I am thankfull for their honesty. If I need pest control in the future, I know who I will call!
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Deb York profile picture
Deb York
June 14, 2024
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Thank you for providing such excellent service. Dave was absolutely lovely to work with. He was thorough, extremely competent and highly professional. But we very much enjoyed his friendly nature and appreciate the time he took to educate us about our issues. We could not be more pleased and look forward to seeing him again. Thank you, Dave.
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Anastasia Laboy profile picture
Anastasia Laboy
June 12, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tom was an absolute blessing! Not only did he give me peace of mind, he was honest and informative. Thank you thank you thank you!!!
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K. Marano profile picture
K. Marano
June 7, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Will and the entire staff was fantastic. I felt very comfortable and confident with the service i received. From the first phone call to the date of service, everything was flawless and great. I would highly recommend!
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Marilyn Moss profile picture
Marilyn Moss
June 4, 2024
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Service technician was friendly, let me know he was at my house, let me know areas he was treating and reminded me not to let my dog out until dry.
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Laura Sirianni profile picture
Laura Sirianni
May 13, 2024
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Jake was professional, helpful and very informative! I would highly recommend using Pestmasters for any pest control needs.
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Michele Young profile picture
Michele Young
May 8, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Pest Masters is an awesome company. We have been a client of there services for over 20 years and they have never failed to deliver great services.I highly recommend them.
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Fatima profile picture
Fatima
April 10, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great company honest dependable and effective and awesome team
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Chelsea Andrews profile picture
Chelsea Andrews
April 1, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always 5 star service. Our family (immediate & extended) have been customers for almost 30 years. Thanks for always gently working around our belongings & being mindful of our dog!
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Richard Peters profile picture
Richard Peters
November 27, 2023
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We have been with Pest Masters for many years. There service is First class. They are responsive to our need. Highly recommend.
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Rich F. profile picture
Rich F.
October 17, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
To say the words best in the business is an understatement. From the caring and personal feel on the first phone call to the family like treatment at the point of service, this team hit nothing but homeruns. Thank you and your team for the topnotch job. I will recommend your team to friends, family and anyone that reads this. Fantastic and Thank you!!!
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Joanne McKay profile picture
Joanne McKay
October 9, 2023
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I've been using Pestmasters for over a decade religiously twice a year because they do a great job in keeping any spiders or other creepy crawlies away! All their technicians are great and we appreciate the job they do. Thank you Pestmasters!!
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Craig Winbigler profile picture
Craig Winbigler
October 3, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I called with questions on a home I had an interest in buying. It was out of their service area. But...they were quick to discuss with me my issues and provide advice which was very useful. You don't see this very often these days. Thank you.
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Randy Flanagan profile picture
Randy Flanagan
September 21, 2023
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Very good service. I would recommend them.
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Scott Longton profile picture
Scott Longton
September 7, 2023
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Great Job. Thank your for taking your time and spraying everything.
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lester behnken profile picture
lester behnken
August 18, 2023
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Great job
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Tracey Robinson profile picture
Tracey Robinson
August 15, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Love pest masters. Have been using them for years.
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Dena C profile picture
Dena C
August 11, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Pest Masters does a really great job! I have never had to call them back, the ants/spiders are always taken care of the first time around. Thomas the technician did a fantastic job! He was quick, thorough, and did not spray our outside pet bowl! Fantastic! I've used their services for over three years now and have never been disappointed.
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Donna Taha profile picture
Donna Taha
August 2, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I called and left a message regarding an insect I was concerned about, Tom called me right back and took the time to explain what it was and eased my mind. He did not try to sell me a service that I didn’t really need! I appreciate his time and honesty and saved his contact information, I will definitely call him for any pest services I may need in the future!!
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Michele Assad profile picture
Michele Assad
August 1, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thom with Pest Masters is a brilliant expert on insect control!! He was so informative when we chatted back in March and then responded immediately to our concerns when the yellow jacket party took residence last week. Excellent and thorough service and follow-up! Thank you Thom.
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Rita Stockman profile picture
Rita Stockman
June 19, 2023
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Excellent service provided in a timely fashion with a great communication plan and awesome results! (Goodbye pests!!!)
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Kay Loo profile picture
Kay Loo
June 18, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I will never use another company. Cannot praise these guys enough. When Orkin couldn't make room for me and had me waiting a week and a half for a wasp problem in my walls, Pest Masters could come the next day and they took care of it with one treatment.
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Kate Donlevy profile picture
Kate Donlevy
June 14, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
friendly and knowledgeable !! Extremely responsive! I've been pursued by multiple pest control companies for my business and I would not trade down ! Happy with Pestmasters!
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Patricia Tattrie profile picture
Patricia Tattrie
May 25, 2023
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I have been using dale and Pestmasters for 20 years for ant and mouse control issues. Without fail they have fixed problems with one application. They are timely and great. Many thanks!
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John Hamerink profile picture
John Hamerink
May 12, 2023
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Pestmasters is great. We have used them for many many years, and will continue to. They have taken care of many problems from mosquitoes to yellow jackets. They are very professional and responsive. They are small business, so we enjoy supporting our local small businesses in our communities.
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Casey Canon profile picture
Casey Canon
April 7, 2023
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Love this company! They are SO quick to send someone out if I have any bug issues or scares... and they are always so friendly! Always an easy quick process. Highly recommend!
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Marc Brookman profile picture
Marc Brookman
February 8, 2023
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Robert was great. He explained what he was going to do and then he did what said.
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Stacy Averill profile picture
Stacy Averill
December 1, 2022
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Jake was on time, knowledgeable, thorough, professional, and friendly. He made sure all of my questions were answered, and that I knew how to manage the space for best results after treatment. He also made sure I was given the information I had asked for when I set up the appointment, without me having to ask. Great interaction, great service. Thanks Jake!
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Salma Alzuhd profile picture
Salma Alzuhd
November 30, 2022
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I talked to Tom about a problem we had and this guy knows his stuff. He’s thorough and clear and very helpful. 100% recommend.
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Nancy Kelley profile picture
Nancy Kelley
November 30, 2022
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Bob is awesome. Once again, he checked each box and checked for holes around the generator and deck. No holes! This bait is working! Bob and all the exterminators, answer questions and are good coaches. Thank you! Nancy K.
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Thomas Bozek profile picture
Thomas Bozek
October 26, 2022
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I have used this company for over 20 years. I am VERY satisfied.
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Kathy Henderson profile picture
Kathy Henderson
October 11, 2022
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Wow, what a great experience I had. Called with a bee infestation issue and the OWNER of the company talked me thru my problem, didn't try to sell me a service (as it wouldn't help my problem) Told me what to do and not to worry. I asked if I should have him come out in the spring to do anything and he said no. Literally turned down business rather than rip me off! You find that kind of service anywhere else.
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Denise Smith profile picture
Denise Smith
October 10, 2022
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Always courteous and professional!!
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Colette Rizik profile picture
Colette Rizik
September 24, 2022
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They spray the exterior of my home twice a year and it works beautifully. thanks!
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Kari Wright profile picture
Kari Wright
September 22, 2022
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Very kind and professional. Provided same day service...with a smile!
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tracy Herrmann profile picture
tracy Herrmann
September 14, 2022
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Wanted let you know how much I appreciate both Rob and Emily ! Emily familiar face from back when we hired another company to spray for mosquitoes. We now use only PEST Masters! She pointed out today how she had been our rep back a few years ago too. Now happy to have her with PM (pest masters). The years of experience is so valuable. She was gave us tips for ticks too. Helpful as we have 3 dogs! Found our wasps in the ground so the lawn could be safely cut. We are on the maintenance year round program for almost 20 years now. Always RESPONSIVE!! & NO regrets!! Tracy
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It's a Me a StanJoe profile picture
It's a Me a StanJoe
August 24, 2022
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Rob is AWESOME! He knows his equipment and chemicals. He informed me of his process and what he is going to do before he did it. He explained the what, why, how on bees getting into my attic. Not only did he spray the outside, but he fogged from the inside as well; A couple of small holes drilled into the ceilling and he applied fog. He did a great job but it seems the issue was a bit more extensive than initially suspected. Pest Masters had no problem coming out to do a second treatment. Rob came back and futher educated me and assisting in finding sources of entry. I am certainly keeping Pest Masters as my first call for anything in the future. Very honest, fast and there to help.
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Robert b Weaver
August 10, 2022
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Very courteous and friendly did a good job.
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Shawn Swales profile picture
Shawn Swales
August 3, 2022
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Prompt, friendly, and professional service!
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Chuck profile picture
Chuck
July 25, 2022
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Been my pest control guys for years now. Professional and friendly! Highly recommended!!
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Timothy Yerdon profile picture
Timothy Yerdon
July 12, 2022
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I called regarding a sudden fly infestation in the house. I spoke with Tom and he couldn’t have been more helpful. Rather than try to sell me a service for $100-$200 like other companies did, he told me how to find the source, remove it, and the flies would die within 72 hours. It’s so nice to deal with honest people! Thank you Tom!
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Mike Bobbitt profile picture
Mike Bobbitt
June 16, 2022
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We're always incredibly happy with Pest Masters! No issues with pests and the customer service is phenomenal...especially before this online portal when invoices would get lost in the clutter! You guys rock!
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Rodger Will profile picture
Rodger Will
June 12, 2022
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Great service. Dale and his team are fantastic.
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Nick Shahin profile picture
Nick Shahin
May 19, 2022
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Pleasant, knowledgeable, and professional!
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Steve Summers profile picture
Steve Summers
May 13, 2022
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Pest Masters did as always did a very thorough job at our residence. Very professional.
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Kim Goodwin profile picture
Kim Goodwin
May 12, 2021
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Fast, efficient and friendly! You know, for pests🤭🙃🦟🚫🪰🚫🐝🚫🕷🚫🪳🚫
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mike wigand
August 30, 2020
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I've used Pest Master for 20 years because they always get the job done right! Very satisfied customer!
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Carol profile picture
Carol
August 21, 2020
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Once again, Pest Masters came through for us. We were having problems with yellow jackets near our patio. When we called, they asked about the activity of the yellow jackets. They felt there was no nest there and suggested a soapy water wash on the arborvitaes. When that didn’t work, we called the company the next day, and they sent Tom out. What they told us was correct, that there were no nests in our arborvitae‘s near the patio BUT Tom spotted a yellow jacket hive in the front of our home near the front door so he took care of that. My husband and I appreciated that he walked all around the house looking for other problems, and luckily found no other problems. Tom even noticed that our neighbor across the street was having chipmunk problems by the activity that he saw from his truck. After talking with our neighbor, They agreed. Continue to be very happy with their employees and great service. Highly recommend.
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Karin Koberstein profile picture
Karin Koberstein
August 10, 2020
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I called Pest Masters because of a carpenter ant problem inside the home. I’ve been treating the problem on my own because there ants were outside but now they are in my home. Dale returned my call and was very honest. He said everything I’m doing is right, it’s what he would do. He said there’s no reason to come out yet. I need to give it about a week and then call him back. Very honest man!!
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Stephen Foster profile picture
Stephen Foster
August 8, 2020
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Called and we scheduled a time. Arrived promptly within the arranged timeframe. Knowledgeable and took care of my issues straight away. Very happy.
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William Kallas profile picture
William Kallas
August 7, 2020
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Don't waste your time calling anywhere else. Best in the business hands down.
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D Miller profile picture
D Miller
August 1, 2020
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I have used their services twice and they are awesome at what they do. Fleas came from a friends dog that came in house. pestmasters came out did their treatment and two days they were gone. Second time was ants, during the Covid thing we weren’t able to return cans guess what.... well they resolved that too, took them a return visit but they didn’t charge for second visit. Highly recommended
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Melissa Boyce profile picture
Melissa Boyce
July 31, 2020
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We had them come out because black ants were getting in the house. Nice guy. Professional and efficient. Fair pricing. Haven't seen an ant in months. We're going to keep up with the preventative plan.
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Roby8869 profile picture
Roby8869
April 8, 2020
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I've used Pest Master personally and have referred them to my clients for years now. If you are looking for a company that knows there business and how to do it right this the one. They area very knowledgeable and patient to answer all your questions.
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STUDIO NYT
March 30, 2020
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Great Company...Thom is very knowledgeable and helpful. Would definitely recommend.
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Bill Trotter profile picture
Bill Trotter
September 14, 2019
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Very knowledgeable and he also explained what he was doing step by step thank you.
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Cate Deppe profile picture
Cate Deppe
August 8, 2019
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Very friendly and knowledgeable staff. Fair prices. Was able to make a same-day appointment to get rid of my bee problem.
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Tom Dempsey profile picture
Tom Dempsey
August 7, 2019
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We've used Pest Masters for years, and just had Rob out again. Great service, fair prices, and they really know what they're doing. I'd never call anybody else.
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Bonita Bloom profile picture
Bonita Bloom
July 27, 2019
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Always there to help! Used this company for 32 years! And there work is guaranteed! If any bugs return they come and re- spray and add more product for free!
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Alicia Thayer profile picture
Alicia Thayer
July 13, 2019
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We called to have our house sprayed for ants and mosquitos- they came out so quickly and were so thorough spraying our home. Great to work with and great service! No mosquitos or ants since 😊
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Sherrie Albright profile picture
Sherrie Albright
July 8, 2019
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What an AWESOME COMPANY! We highly recommend Pest Masters and tech Rob. Very professional and knowledgeable.
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Lisa Stepaniak profile picture
Lisa Stepaniak
June 21, 2019
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Can't say enough great things about Pest Masters. I've been using them for years. Started with them at my last home in Brownstown for a wasp problem. I was on their monthly spray preventative plan after that and never had an issue. Now I'm using them at my home in Brighton, for ticks and mosquitos. Ticks have been so bad this year and last year in my area. With 3 dogs and 2 cats I certainly don't want to deal with them. I haven't seen a single tick on my pets since getting the monthly spray. I have a huge pond behind my home and haven't been bothered by mosquitos either. The tech that sprays our yard is very kind and courteous. Always lets us know he's here to make sure we don't let our animals out and let's us know when he's done. Highly Recommend for any pest issue.
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Tammy Pop profile picture
Tammy Pop
June 21, 2019
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I have been using Pest Masters for many years. First in my Dearborn home then in our new home. I have always found them to be curteous and prompt at returning my calls. When they found out that we were moving into our new home after months of renovation, they recommended that it was sprayed for spiders, etc...about 2 weeks before we planned to move. THANK GOODNESS for this advice. Our home has a lot of trees and close to the water and I do not do well with any type of critter. Since we have moved I have contacted them several times with bugs and issues. My calls were always returned promptly and when it was something that we couldn't solve ourselves they came and took care of it. I also, now get my yard mosquito sprayed and I have called last minute before events and they ALWAYS come as soon as the weather permits....this is Michigan after all.. As far as some of the negative comments, they were petty. #1 Many companies card a fee to use a credit card. #2 All companies have boundaries to where they do service ( I had several companies that would not come to my Dearborn home and I lived in a new home, not far from City Hall! I do not believe it is personal. I have recommended them to several people and not one of them have been disappointed.
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Lori Hall profile picture
Lori Hall
June 20, 2019
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We have been an annual customer for many years. Dale and his crew are prompt and efficient and go above and beyond to make sure we are happy with their services. Living on a lake the spiders were always a problem until we called pest masters. Now it is rare to see one inside or even outside! Highly recommend!
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Tiffany Cousino profile picture
Tiffany Cousino
June 17, 2019
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What an honest company! I spoke with Tom, one of the owners, for close to 10 minutes and he gave me a lot of ideas and recommendations to help resolve a pest problem. I have a very minor pest problem that can be resolved by little maintenance I can do myself. Tom took the time to help me over the phone and did not try to "sell" me something by coming out to my home and telling me the same ideas he discussed over the phone.
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JoAnn profile picture
JoAnn
April 24, 2019
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Great company to work with. From my initial phone call with one of the owners, Dale, who took the time to explain the treatment, pricing, etc. to Rob, the technician, who came to treat my home for ants. Rob was prompt and kind when treating my home. Reasonable pricing, would definitely recommend and call them again for any future pest issues.
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Tech Mo profile picture
Tech Mo
July 11, 2018
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Very knowledgeable and experienced.
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Jacob Ponce profile picture
Jacob Ponce
May 29, 2018
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Great work by a professional team, Dale was very courteous and he's got a ton of experience with ants and roaches . Took care of rental property I just bought. Thanks guys
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Anna Bergman profile picture
Anna Bergman
May 27, 2018
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Great group of guys!! Don't pay attention to negative reviews. The guys at pestmasters are old school. Do the job right the first time kind of folks. They do great work and have great customer service and immediately solve any issues. Highly recommended.
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siobhan rose profile picture
siobhan rose
May 22, 2018
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Always great service, very polite and courteous. They were able to take care of my issue very quickly. I would highly recommend this company.
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Kimberly Coogan profile picture
Kimberly Coogan
June 3, 2017
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Great service, great price! I've been using Pest Masters for a year and I will continue to use them for many years to come! I highly recommend them!
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Melissa Faunce profile picture
Melissa Faunce
March 2, 2017
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Called to get some advice and he didn't try to sell me anything or say I needed anyone to come out. If I have any future problems I'll definitely give them a call
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Jermaine Buckines profile picture
Jermaine Buckines
September 12, 2016
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I recently had a serious Yellow Jacket problem in my flower area and the service Tech Thom was great he came out and took care of the issue. He was friendly and professionally and demonstrated extensive knowledge and even showed me what he did to remedy the problem. Overall, I was very please with their service and would recommend them based on this experience alone. They came out the same day too which was awesome so, if you need a bee issue or any pest services I would highly recommend Pest Masters, Inc.
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Freddy J profile picture
Freddy J
December 18, 2015
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Spoke with Dale on a rat problem. He was very informative, and even gave me advice on how I might try to solve the problem myself! Completely honest guys and would recommend them 100%!
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Monea Williams profile picture
Monea Williams
May 5, 2015
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Very professional and knowledgeable company. I was referred by a friend and I signed up for the text program. I received $5 off and they will give me updates of when to spray for other pests. Thankfully I haven't seen any bees around my house lately. Don't forget to refer a friend, or two, or three for more deals!
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Alyse Edwards profile picture
Alyse Edwards
September 24, 2014
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Best people to go to ! Love them!
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Tiffany Brinker profile picture
Tiffany Brinker
September 18, 2014
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These guys are great! So nice, polite, informative and knowledgeable. And they have a large footprint - not just the Livonia area. We live near Memphis and they cover our area too! I'd definitely recommend them.
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Gerald Myrand profile picture
Gerald Myrand
June 22, 2014
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I have used Pest Masters for years. They have always done an excellent job. Besides my monthly applications, I only had to call them once for ants. They came out immediately and took care of the problem.
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Gary Marley profile picture
Gary Marley
May 20, 2014
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Pest Masters, put me down as a 5 Star, satisfied client. Since the day you treated my home I have not seen a single ant, inside or out. I've never used a pest control service before so I've been really looking and watching for ants to see just how effective your service would perform. I'm amazed how well it worked. We love to grill and eat on our deck. We use to see ants climbing up the back of our house. They're GONE! You showed up when you said you would, you followed up your visit with a phone call to discuss some things you observed. You really earned my business. Thanks!
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Duane A profile picture
Duane A
September 10, 2013
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I called Pest Masters because of the positive reviews and am glad that I did. They know their stuff and are very honest. If you need their services, I recommend you call them!
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Diane Duxter profile picture
Diane Duxter
June 28, 2013
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We have used Pest Masters for years. Our family room is on a cement slab and we had issues with pavement ants. A couple of years when the ants were plentiful, Pest Masters would return with just a quick phone call. We currently use the annual treatment and we haven't had an issue for years.
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C B profile picture
C B
June 19, 2013
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We had a problem with carpenter ants and they came over the same day. They looked at the situation, identified problem spots, and suggested some self remedies first before getting into more costly services. With proper placement of the recommended liquid ant baits, that I purchased at the hardware store, after 2 two days we haven't seen anymore ants. I liked their approach of solving the problem as cost effectively for the home owner as possible, yet being fully prepared to provide advanced treatments if needed.
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Lori Sherman profile picture
Lori Sherman
June 11, 2013
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I started using Pest Masters last year after some problems with ants. They take the time to explain the problem and what they are going to do. My feeling was they wanted to figure it out instead of just trying to put on application after application. Since I have had them I do not have any bug problems. I know that they would treat anything that came up, not just what is being treated regularly. They also offer some coupons and money off here and there which is appreciated.
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Daniel Aten profile picture
Daniel Aten
June 10, 2013
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Dale came out and sprayed our house for spiders and wasps. He was very professional and did a great job. I have used this service before and we have had less and less spider webs along our house and windows in the last couple of years. We live on a lake, so we tend to have lots of bugs. Pest Masters has done a real nice job for us. I would highly recommend their services.
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Colleen and David Horvat profile picture
Colleen and David Horvat
May 15, 2013
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We have been customers of Pest Masters for many many years. They are always professional and provide exceptional service.
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Jon Campbell profile picture
Jon Campbell
May 6, 2013
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They always call ahead and are prompt. When I have had ant problems they came out and remedied the problem quickly.
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Joseph Ogden profile picture
Joseph Ogden
April 30, 2013
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Have been with Pest Masters for years, and they have consistently provided us with excellent, dependable, prompt service...I'm happy to recommend these people!...Joe Ogden
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Tracy Alford profile picture
Tracy Alford
April 23, 2013
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Pest Masters has been used by my family for years. Their technicians are always kind and knowledgable. If having specific issues they will send the best technician for that problem, if need be. Thank you for all you do so well!
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Allison Disbrow profile picture
Allison Disbrow
April 15, 2013
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We are completely satisfied with the service that we receive from Pest Masters. We recommend them to all of our neighbors, family, and friends!! We are also happy to say... NO MORE SPIDERS & BUGS!! Thanks for the great job you all do!
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Z Deljevic
April 8, 2013
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We have been Pest Masters customers for many years and we are completely satisfied with their service.
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Julie Hurley profile picture
Julie Hurley
March 26, 2013
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Pest Masters took care of the box elder bug problem at my house. They were swarming on my back deck and actually getting in the house. Pest Masters sprayed outside and they were gone! They were fast and efficient-I will be using them again.

We have been an annual customer for many years. Dale and his crew are prompt and efficient and go above and beyond to make sure we are happy with their services. Highly recommend!

Lori H.

6

I have used Pestmasters for well over 20 years. Very professional and timely. They respond very quickly to your concerns. You deal directly with the owner (Dale) and his field crew are the best.

Kevin M.

12

I have used this company on numerous occasions. They are informative, polite and always punctual for the appointment. The technicians always take the time to answer any questions I may have as well. Anytime I have needed them to come back to retreat an area they have always been kind and courteous. I highly recommend this company.

Ginger T.

10

We have used the bigger companies in the past and they did ok but constantly trying to charge us every few months automatically, sign contracts, etc. Then when I didn’t want to use them anymore, I had to go through some corporate person. It just was too impersonal. We switched to Pest Masters a couple years ago and they are fantastic. Personable and always a human being answering the phone. Love supporting a local business and they have been very easy to work with.

Helena R.S.

7

They identified a grain beetle after wks of me trying to figure it out for myself. They said exactly what to do and what to look for.There was no charge due to the fact it was just a matter of maintenance. Pest masters are excellent, efficient, knowledgable and honest!! Thank you SO much!

Amy O.

8

We have been faithful and loyal customers for over 10 years. Dale is truly one of a kind and is willing to go to any length to keep us safe from stinging insects due to my allergy. We have the mosquito and maintenance program and couldn’t be happier.

Jamie F.P.

11

I have used Pest Masters for well over 20 years. They are without a doubt the best. My daughter just purchased a house and I called Dale and signed her up for his service. I would recommend him to anyone. Always professional and responds in a very timely manner to resolve your problems.

Les B.

We have used Pest Masters for years. There were a couple of years when the ants were plentiful, but Pest Masters would return with just a quick phone call. We currently use the annual treatment and we haven’t had an issue for years.

Diane D.

Quote 2 – Pest Master Review

Pest Masters has been used by my family for years. Their technicians are always kind and knowledgable. If you’re having specific issues, they’ll send the best technician for that problem. Thank you for all you do so well!

Tracy A.

9

I’m posting my praises all over Facebook: I want to give a huge thumbs up to Pest Masters – after winning a free bug spraying around the perimeter of my house, we noticed the bees were back. They came BACK out this week, again no charge. THAT is proof of a company backing up their name and reputation.

Jeni G.

Have been a customer of Dale’s for the past 20 years. I am thrilled with the price and service that the preventative maintenance plans offer. When I have an issue, they come out same day for the emergency treatment.

Rodger W.

5

What an AWESOME COMPANY! Highly recommend Pest Masters. Had tech Rob out today due to ants and he was so professional and knowledgeable. I can rest easy knowing a company with caring employees are looking out for my family.

Sherrie A.

Pest Problem?

Choose Pest Masters and our guaranteed services for all of your pest removal needs, year-round!

Contact Pest Masters

Have a pest control question? Need a quote? Fill out the contact form or call (800) 934-4770 and an owner, either Thom or Jake, will answer!

ADDRESS

30491 Plymouth Road
Livonia, MI 48150

OFFICE HOURS

Mon-Fri | 8 am - 5 pm
Saturdays By Appointment

PHONE

Toll Free: (800) 934-4770
Local: (734) 522-4640

Licensed & Insured

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