We have used the bigger companies in the past and they did ok but constantly trying to charge us every few months automatically, sign contracts, etc. Then when I didn’t want to use them anymore, I had to go through some corporate person. It just was too impersonal. We switched to Pest Masters a couple years ago and they are fantastic. Personable and always a human being answering the phone. Love supporting a local business and they have been very easy to work with.